Privacy Policy

ILO recognizes the importance of maintaining your privacy. We value your privacy and appreciate your trust in us. This Policy describes how we treat user information we collect on ILO , and other offline sources. This Privacy Policy applies to current and former visitors to our website and to our online customers. By visiting and/or using our website, you agree to this Privacy Policy.

Information we collect contact information.

We might collect your name, email, mobile number, phone number, street, city, state, pin code, country and IP address.

Payment And Billing Information

We might collect your billing name, billing address and payment method when you're placing the order. We NEVER collect your credit card number or credit card expiry date or other details pertaining to your credit card on our website. Credit card information will be obtained and processed by our online payment partner, CC Avenue.

Other information

If you use our website, we may collect information about your IP address and the browser you're using. We might look at what site you came from, duration of time spent on our website, pages accessed, or what site you visit when you leave us. We might also collect the type of mobile device you are using, or the version of the operating system your computer or device is running.

Who we share your information with

Ensuring your privacy is important to us. We do not share your personal information with third parties excepts as described in our privacy policy. We may share your personal details with a) third party service provider, (b) business partners; (c) as needed for legal purpose. Third party service providers have access to personal information only as needed to perform their functions, and they must process the personal information in accordance with this privacy policy.

Use of Your Personal Data

The Company may use Personal Data for the following purposes:

We use information to contact you: We use your personal data to process your order from our website or mobile app and use your mobile number for delivery and to contact you if there are any problems

We use information to respond to your requests or questions: We might use your information to confirm your order

We use information to manage Your Account: : To manage your registration as a user of the Service. The Personal Data you provide can give you access to different functionalities of the Service that are available to you as a registered user.

We use information to improve our products and services. :We might use your information to customize your experience with us. This could include displaying content based upon your preferences.

We use information to look at site trends and customer interests: We may use Your information for other purposes, such as data analysis, identifying usage trends, determining the effectiveness of our promotional campaigns and to evaluate and improve our products, services, marketing and your experience.

We use information for security purposes. We may use information to protect our company, our customers, or our websites.

We use information for marketing purposes. We might send you information about special promotions or offers and general information about other products or service which we offer that are similar to those that you have already purchased or inquired about, unless you have opted not to receive such information.

We use information for marketing purposes. We might send you information about special promotions or offers and general information about other products or service which we offer that are similar to those that you have already purchased or inquired about, unless you have opted not to receive such information.

We use information to send you transactional communications. To contact You by email, telephone calls, SMS, or other equivalent forms of electronic communication, such as a mobile application's push notifications regarding updates or informative communications related to the functionalities, products or service, including the security updates, when necessary or reasonable for their implementation.

We use information as otherwise permitted by law

Retention of Your Personal Data The ILO will retain Your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use Your Personal Data to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies. The Company will also retain Usage Data for internal analysis purposes. Usage Data is generally retained for a shorter period of time, except when this data is used to strengthen the security or to improve the functionality of Our Service, or we are legally obligated to retain this data for longer time periods.

Security of Your Personal Data The security of Your Personal Data is important to us, but remember that no method of transmission over the Internet, or method of electronic storage, is 100% secure. While we strive to use commercially acceptable means to protect Your Personal Data, We cannot guarantee its absolute security.

Changes to this Privacy Policy We may update Our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. We will let you know via email and/or a prominent notice on our service, prior to the change becoming effective, and update the "Last updated" date at the top of this Privacy Policy. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

Third party sites If you click on one of the links to third party websites, you may be taken to websites we do not control. This policy does not apply to the privacy practices of those websites. Read the privacy policy of other websites carefully. We are not responsible for these third party sites.

Jurisdiction If you choose to visit the website, your visit and any dispute over privacy is subject to this Policy and the website's terms of use. In addition to the foregoing, any disputes arising under this Policy shall be governed by the laws of India.

If you have any questions about this Policy or other privacy concerns, you can also email us at https://ilodelivery.com/ Fulfilling orders and providing the services Banking partners for payment processing and fraud preventions Providing customer support Sending marketing communications